An interesting subject for sure. Another well known pop-psychology book that deals with related books is “The Tipping Point: How Little Things Can Make a Big Difference” by Malcolm Gladwell. As to illustrate one of the examples in this book by making things easier for people will increase your success; since the membership application form has been available online we have recieved as many membership applications in 2 months as I believe we had in the last year or so.But, as we are not pushing a belief or faith, we should also be critically looking not just on how we say things but what we say as well. “Irrationality” by Stuart Sutherland is a good read on this subject. I’ve downloaded the book but don’t have an e-reader so don’t know if I’ll get chance to read it, laptop screens are painful to read text from over a long period of time.